Get protected in 1 tap!
Hong Kong's first passenger MicroInsurance product
coverage includes:
When you RYDE with YAS you’re covered for:
1. Personal Belongings Coverage
Cover up to HK$ 1,000 per item, up to HK$ 2,000 for loss of belongings
Covers up to $1,000 per item. Max. $2.000.
2. Accidental Medical Expenses
Cover up to HK$ 5,000 medical expenses
Covers up to $5,000 for medical fees
3. Accidental Death & Disablement
Cover up to HK$ 200,000 for death or disablement resulting from a traffic accident
Covers up to $200,000
* The above policy is underwritten by Assicurazioni Generali S.p.A. (Hong Kong Branch) ("Generali"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. Generali will be responsible for providing your insurance coverage and handling claims under your policy.
RYDE Together
Earn badges for protecting your rides. Share your RYDE Record on social media, complete with statistics and a visual map of your trips. Look out for a leaderboard in the future so you can compete with your friends for awesome rewards!
Frequently Asked Questions
Can I make a claim if I lose my AirPods during my ride?
Yes! The total coverage is $2000. You can claim up to $1,000 per item as long as your ticket was activated. We'll just need a police report for the missing item and you're all set.
Are private cars covered?
Yes, you're covered as long as you are a passenger.
What happens if my phone dies after I activate my protection?
No worries. Once you have activated your ticket, you will be protected for 90 minutes even if your phone runs out of battery. In case of an unfortunate event, simply provide the relevant transportation details along with other required information for claims.
How do I start the claim process if I have an accident?
In the YAS MicroInsurance App:
1. Tap `Account` on the menu list.
2. Tap `Past Activities`
3. Click on the completed trip that you would like to claim
4. Tap `Claim` and fill in the required information
5. For anything urgent or if you require additional support, contact us at rylie@hk.yas.io and we will do our utmost to help.
1. Tap `Account` on the menu list.
2. Tap `Past Activities`
3. Click on the completed trip that you would like to claim
4. Tap `Claim` and fill in the required information
5. For anything urgent or if you require additional support, contact us at rylie@hk.yas.io and we will do our utmost to help.
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