1st BUS RYDE
Insurance in HK
Go with KMB Monthly Pass
Coverage
offered⁺
Policies
issued*
Successful
claims rate
⁺*Last updated on 05/04/2025
BUS RYDE day, better day
BUS RYDE insurance will be your daily Plan B for unexpected events. It's absolutely free for all KMB Monthly Pass holders! If you lose your belongings or get injured while riding a KMB bus, you'll be covered for up to HK$7,000. Plus, to cheer you up after such accidents, you'll receive up to HK$1,000 in Uber vouchers. Redeem now and enjoy added peace of mind!
Auto-renew every month for free
KMB Monthly Pass holders
pay $0
for BUS RYDE insurance
Check coverage in
1 tap
on YAS app anytime
Get claim support in
48 hours
from YAS Team
BUS RYDER says
- 巴
士
站
Oliver巴
士
站
One time I accidentally fell asleep on the bus and left my laptop behind. Luckily, I registered for BUS RYDE and was able to claim it back! - 巴
士
站
Jovi巴
士
站I lost a diamond earring on the bus and I felt really sad. Although I couldn't claim back all the money, I was glad that BUS RYDE was there to provide some protection. - 巴
士
站
Alvin巴
士
站The claiming process was really fast and easy. I lost my wallet on the bus and got the claim approved within 3 days. Efficient! - 巴
士
站
Mr. Lam巴
士
站I still remember one time when the bus suddenly stopped and I twisted my ankle. I got over HK$3,000 in BUS RYDE medical reimbursement. The claim is approved quickly! - 巴
士
站
Ms. Cheung巴
士
站The claim process was simple and easy to understand. A CS staff kept me updated on the progress of my claim, and I received the money within a week!
Good to know...
The offer has ended. Thank you for your interest in BUS RYDE!
The following is only a summary of the major exclusions, please refer to the policy provisions for details.
Major Exclusions:Pre-existing conditions, self-inflicted injury, conditions caused by chronic alcoholism or drug addiction, mental disorders, illegal acts, pregnancy, congenital anomalies and acts of war.
Exclusions for Personal Belongings Coverage:
・Money, such as cash, stored value cards (e.g. Octopus cards) , electronic money (paid by computer or mobile phone), cheques, postal orders, bankers drafts, travellers cheques, travel tickets, saving certificates, stamps, gift tokens, telephone cards, etc.
・the property left unattended intentionally
・the loss more specifically insured by any other insurance policies or otherwise reimbursed by KMB
・tickets, food, pets/animals, furniture, business goods, documents, hired property, data, artificial teeth, contact lens, etc.
You can claim for the wallet itself. For example, you bought a leather wallet for HK$800. During a KMB bus trip, you lost your wallet. You can make a claim for it. The maximum coverage per item is HK$1,000.
However, the loss of money in the wallet is not covered. Money means cash, stored value cards (e.g. Octopus cards), electronic money (paid by computer or mobile phone), cheques, postal orders, banker drafts, traveler cheques, travel tickets, saving certificates, stamps, gift tokens, telephone cards, etc.
In YAS app,
1. Tap “My Coverage” at the bottom menu bar
2. Find your BUS RYDE coverage
3. Tap “Make a Claim” and fill in the details
If you need help, please contact us via:
Email: rylie@hk.yas.io
WhatsApp: 2201 3300 (message only)
Live Chat: (APP) Account > Contact Customer Support OR (Website) tap the live chat button at the bottom right corner
Hope it helps:
1. Check the deductibles(the amount you pay before filing a claim):
・Loss or Theft of Personal Belongings (HK$ 200 deductible per incident)
・Accidental Medical Expenses (HK$ 500 deductible for Chinese Bonesetter or Acupuncturist)
2. Report to the local police and KMB within 24 hours of the loss or theft of personal belongings. 2 reports are essential for claim submission.
3. Within 30 days of the incident, please submit your claims in YAS app.
4. You can make multiple claims until reaching the respective benefit coverage limit.
Delight you with HK$8,000 coverage and Uber vouchers, exclusive for KMB Monthly Pass holders!
The promotion material is for reference only. For full terms and conditions and exclusions, please refer to the policy document which shall prevail in case of inconsistency. Assicurazioni Generali S.p.A. (Hong Kong Branch) reserves the right to accept or decline any application.
BUS RYDE is issued by Assicurazioni Generali S.p.A. (Hong Kong Branch), an authorised insurer in Hong Kong, and arranged by YAS Digital Limited.
Important Statement: The insurance products and the respective benefits are not provided by The Kowloon Motor Bus Company (1933) Limited. Any insurance products or claim-related issues are unrelated to The Kowloon Motor Bus Company (1933) Limited.
1. Upon approval of your BUS RYDE claim, you can redeem an Uber voucher (“the voucher”) valued between HK$100 to HK$1,000.
2. The voucher amount is calculated as 15% of the approved claim amount, rounded to the nearest HK$50, up to the capped amount.
3. This offer is exclusively available to KMB Monthly Pass holders with approved first-time BUS RYDE claims.
4. KMB Monthly Pass holders with previously approved BUS RYDE claims are not eligible for this offer.
5. All rights reserved by YAS, and the terms and conditions may be subject to adjustment without prior notice.
By participating, you agree to these terms and conditions. Violation may result in the loss of voucher eligibility. YAS may modify or terminate this offer at its discretion. Voucher is non-transferable, non-refundable, and governed by Uber's terms. For assistance, contact YAS customer support at rylie@hk.yas.io.
